About Our Delivery and Shipping Services

At Fawn24, we provide shipping within India and to multiple locations internationally. We partner with leading logistics providers to ensure your order is handled efficiently, guaranteeing safe and fast delivery.

In the event that you are unreachable or do not accept the delivery, we reserve the right to cancel your order at our discretion. Any refunds processed will deduct the shipping and delivery charges incurred by us.

Upon receipt of delivery, you acknowledge and accept that the title and risk of all products ordered pass on to you.

Shipping Formats:

  • Standard Delivery (Pan India): Expect your order within 4-5 working days after placing it.
  •  Bangalore Special: For orders placed within Bangalore between 9 AM to 7 PM, we offer expedited delivery within 4 hours. This is applicable for products in stock.

Summary of Shipping Charges:

Within India: (Should we do free delivery for Fawn24? For pan india)

  • Free shipping for prepaid orders above ₹6000.
  • For orders below ₹6000, a nominal fee of ₹100 applies.
  • Cash on Delivery (COD) available with additional charge of Rs. 100. 

Outside India:

  • For shipping outside India, shipping charges will be calculated as per actuals. 
  • COD is not available for international orders.

Dispatch Policy:

We understand you are eagerly awaiting your styles. Our standard dispatch timeline is between 3 days to 7days  from order placement, depending on availability. Ready to Ship products: 2-3 working days for domestic and international orders.

Delivery usually takes 1-4 business days within India and 2-4 business days internationally post-dispatch. For any queries, contact us at care@fawn24.com.

Customs and Import Duties:

International orders may be subject to import duties and taxes, payable by the customer. Customs policies vary; please consult your local customs office for more information.

Return and Exchange Policy

We want you to love your Fawn24 purchase. If something isn't right, you can exchange it for another color, size, or style within 7 days of delivery. The item must be unused, in its original packaging, and with original tags.

Please Note:

  1. Products cannot be returned, only exchanged.
  2. Items must be unused with all tags attached.
  3. Belts and designer packaging must be included.
  4. Custom-made orders are non-returnable.
  5. No exchanges on discounted merchandise.

Exchange in India:

Step 1: Contact us at care@fawn24.com or call/WhatsApp us within 7 days of delivery. 

Step 2: Await confirmation from our end. We will try to arrange a pick-up. If unavailable, self-ship the item to our flagship address. 

Step 3: Pack securely and courier the parcel back to us. Details will be shared via email.

Exchange Outside India:

Currently, we do not permit returns or exchanges for international orders, unless the product is damaged or defective.

For exceptional cases where the customer can facilitate returns within India, we can arrange an exchange. Shipping charges may apply for international shipping of exchanged merchandise.

Thank you for shopping with Fawn24. We are here to ensure you enjoy your purchase!